Grease trap cleaning

What the hauler does and what you do

The hauler pumps the interceptor, hauls the material away, and leaves a manifest that records the visit. You keep that paper and write the next date into a log. Those are two separate duties, and a log does not replace a manifest any more than a manifest replaces a city page.

Nothing on this website changes the physical work. If a page, an email, or a receipt ever suggests that someone will visit the kitchen or report the visit for you, treat that as a description error and write to support. The scope here is a file and a reminder, not a service call.

See how the PDF is emailed: the card payment, the email within 5 minutes, and the 6-digit sign-in that opens the file again.

Why a one-page pumping log exists

Most kitchens lose the thread between a busy Friday and a change of manager. A manifest goes into a folder, the folder moves to a shelf, and six months later nobody can name the last pump-out date. A single page kept in one place answers that question without a search.

The log also holds the one fact a hauler paper may not show: where the paper itself is filed. That line turns a drawer of loose receipts into something the next shift can navigate, and it is the first thing to write when a folder changes hands.

The four blanks and the fifth line

Date pumped. Gallons, or unknown. Hauler name. Where the paper is filed. Those four lines stay blank on the PDF on purpose, because the answers belong to your kitchen and your vendor, not to a template. You fill them from the manifest the hauler leaves.

The fifth line is the next reminder date. That is the date you type at checkout, and it is the date the reminder emails count back from. The file does not print a city interval and does not pretend to know one, because the rule that sets that interval is local.

Questions to ask a hauler before the first visit

Ask whether the company is permitted to pump this interceptor. Ask whether the driver leaves a manifest on site and who signs it. Ask where the copy goes after the visit and how soon you receive it. Ask what the gallons figure means when the tank is only partly full, and what the driver writes when the volume cannot be measured.

Ask what the quoted price covers and what it does not: travel, disposal, a second visit, or a return trip if the load is larger than expected. Ask whether the company reports the visit to the city or whether that duty sits with you. Ask for the answers in writing so they can sit next to the manifest instead of in someone memory.

What a manifest proves and what it does not prove

A manifest generally proves that a hauler recorded a pump-out for an address on a date, with a volume and a signature. That is a record of work performed. It is not a certificate that the kitchen meets a city requirement, and it is not an inspection result.

It does not prove the trap is the right size, that staff keep grease out of the drain between visits, or that the next pump-out is on a calendar. Treat the manifest as one page in a file. A file is evidence of habit, not a finish line.

Where a pumping interval really comes from

The pumping interval comes from the city or county wastewater program that covers the property. Different programs publish different rules, and some publish wording that is hard to find or hard to read. This site does not print a nationwide interval and does not average company pages into one.

Open the program page for your own jurisdiction, read the current text, and write down the date you are told to meet. If the page is silent or the wording is ambiguous, call the program and ask. A vendor price page is not a substitute for the program own words.

A company price is not a city rule

The three price ranges above were read on 2026-11-13 from company pages in three metros. They describe what three businesses charge for a visit. They do not describe how often a city requires a pump-out, what a city charges for a permit, or what a hauler must report.

Keep the two categories apart in your own notes. Prices belong to the vendor conversation. Intervals and reporting belong to the city page. Mixing them is how a kitchen ends up with a confident date that no program ever asked for.

A record habit that survives staff turnover

Pick one folder, physical or digital, and one rule: the manifest goes in before the shift ends. Write the four log lines the same day. Photograph the paper and name the photo with the date. Note who filed it, so a question later has a person to ask.

At the start of each month, open the folder and check that the last visit has both a paper and a log line. The check takes a few minutes and catches a gap while it is still small enough to fix with one phone call.

What to do when a manifest is missing

If a visit happened and no paper reached you, ask the hauler for a copy before the next visit. Write the date you asked in the log, because the ask itself is part of the record. If the company cannot produce a copy, record what you know and keep that note with the folder.

Do not rebuild a manifest from memory and do not sign a blank one. A missing paper is a gap to document, not a form to invent. The log line plus the note about the request is an honest record of where the file stands.

What this site sells, in plain terms

One PDF checklist, emailed as a file, with the four blank lines and the next date you typed. The one-time plan is $19. The annual plan is $39 per year and is selected by default. The lifetime plan is $299. For up to five dates, the annual plan is $149 per year and the lifetime plan is $999.

Hauler bills and city fees are separate and are never collected here. Paying for a PDF does not make a kitchen compliant, does not schedule a pump-out, and does not change what a program expects of the property.

How delivery and sign-in work

After payment confirms, the PDF email leaves within 5 minutes from support@greasetrapdue.com. The same file can be downloaded again after signing in at the account page with a 6-digit code sent to your email. There is no app to install and no password to remember.

If the email is slow, check the spam folder, then sign in and download directly. If the file will not open, reply to the email and a person reads it. If nothing arrives at all, write to support from the address you used at checkout and say which plan you bought.

What a log cannot do for you

A log does not schedule the hauler, does not negotiate a price, and does not file anything with a city. It does not prove compliance and it does not replace the manifest. It is a page that helps the next person find the date and the paper without a search.

A reminder email is a calendar nudge on the date you typed. It does not know your city rule and does not change when the rule changes. If the requirement moves, you edit the date yourself, and the next reminder follows the new date.

A short checklist before you pay

Open the city page for the property and read the current requirement. Ask the hauler the permit and manifest questions. Decide which of the five plans matches the number of dates you actually track. Type the date you want to be reminded about, not a date you guess at.

Then read the refund rule before paying, because a digital file is delivered within minutes. The rule is short: an unused order can be refunded in full within 7 days when no file or reminder has been sent. After delivery, the charge is final.

How to report a wrong quote

If a quoted source looks wrong, or a page has changed since the read date, write to support and name the line and the link. Corrections are more useful than silence, and a dated correction protects the next reader as much as it protects this site.

The read date on each price range is part of the note, not decoration. When you open a source link, compare what it says today with what the page says here. If the two disagree, the live source wins and the note should be treated as stale.